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Maintain organized, efficient routes that allow the drivers to pick up passengers on time by giving them the most direct trip possible.
  • Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
  • Relay information such as work orders or other messages to and from drivers and driving assistants
  • Use telephones, two-way radios or text messages to contact employees
  • Speak with supervisors or customers to resolve problems, requests for services or equipment
  • Prepare daily work such as schedules
  • Receive work orders from work crews and prepare work orders for crew
  • Facilitate communications within company-assigned territories
Being a dispatcher is a very busy job. You need to be able to keep your cool under pressure while staying organized. No two days are the same, so it definitely is not boring!