Maintain organized, efficient routes that allow the drivers to pick up passengers on time by giving them the most direct trip possible.
Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relay information such as work orders or other messages to and from drivers and driving assistants
Use telephones, two-way radios or text messages to contact employees
Speak with supervisors or customers to resolve problems, requests for services or equipment
Prepare daily work such as schedules
Receive work orders from work crews and prepare work orders for crew
Facilitate communications within company-assigned territories
Being a dispatcher is a very busy job. You need to be able to keep your cool under pressure while staying organized. No two days are the same, so it definitely is not boring!
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